Legal

Privacy Policy

Last updated 2026. Your privacy is foundational to the care we provide.

1. Introduction

ProMed Wellness (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book a consultation, or receive treatments at our medspa.

2. Information We Collect

Contact details: name, email, phone number, and mailing address you submit through forms or bookings.
Health information: medical history, medications, allergies, and treatment notes — collected only in a clinical setting and protected under applicable health privacy laws (including HIPAA where applicable).
Payment information: processed by secure third-party payment providers. We do not store full card details on our servers.
Website data: cookies, IP address, browser type, and pages viewed, used for analytics and to improve site performance.

3. How We Use Your Information

Schedule appointments and deliver treatments safely.
Communicate confirmations, reminders, and follow-ups.
Process payments and maintain billing records.
Send marketing communications you have opted into — you may unsubscribe at any time.
Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal information. We share data only with trusted service providers (scheduling, payment, email, analytics) under confidentiality obligations, or when required by law.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at the address below.

7. Cookies

Our site uses cookies to remember preferences and measure traffic. You can disable cookies in your browser settings, though some site features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date.

9. Contact Us

Questions about this policy or your information? Reach us at info@promed-wellness.com or (786) 732-6298.
13205 SW 137th Ave Suite 212, Miami, FL 33186